Call us on 02 47 600 800

Don’t have credit? 

Call The Right Door (free call) 1800 760 071

Email us and we’ll call you back.

Tell me more about my rights and how I can expect to be treated.

I’m a young person who needs emergency help

You’re important – let’s make things better for you.

After hours emergency accommodation?

Link2Home is for you if you’re homeless, or worried about becoming homeless. Freecall 1800 152 152 24 hours a day, 7 days a week.

Worried that a child or young person is at risk of harm?

Call Child Protection Helpline to report suspected child abuse or neglect, call on 132 111 (24 hours/7 days).

5-25 and need someone to talk to?

Call the Kid’s Helpline for free on 1800 55 1800 or visit online. Any time of day or night, and for any reason.

12-25 and going through a tough time?

headspace can help with anything from mental and physical health through to alcohol and drugs, as well as work and study. Freecall 1800 650 890 or visit online.



Experiencing domestic violence?

Feeling unsafe in the home and/or experiencing domestic violence? NSW Domestic Violence Line – Freecall 1800 656 463 24 hours a day, 7 days a week or visit online.

Are you or someone you know feeling suicidal?

If you are feeling overwhelmed, call Lifeline on 13 11 14 for 24/7 Crisis Support.  Text and chat options available

Concerns as a parent?

Not sure where to turn with concerns about your child or children?

Call Parent Line NSW on 1300 1300 52 (9am – 9pm weekdays and 4pm – 9pm weekends) or send a Facebook message.

And of course, Emergency Services are available 24/7 on 000.

I need to make a referral on behalf of a young person

Are you already working with young people?

Make a referral to our service via email or phone.

You can also download our referral forms to send electronically.

I’m a young person who wants to make a referral

Contact us to see if we can help.

Find out more about the Intake and Assessment process.

Do you want to work or volunteer with Platform Youth Services?

We’re always looking for help – please contact us via email or phone

Volunteers are absolutely vital to our success. Make a difference while also enjoying:

  • An awesome team environment
  • On-the-job training
  • Skills development, and
  • Support and encouragement.


If you can help in any area at all – from office administration and intake through to finance and beyond – we’ll be forever grateful. Shoot us an email or call us on (02) 47 600 800.

And of course, we’re always open to new volunteering opportunities so if you have any ideas, please let us know!


I’m a parent and need help

We support families to stay together when it is safe and appropriate. Contact us to see if we can help.

Parent Line NSW is also available to help if you’re a parent and struggling with your children.

Call them on 1300 1300 52 (9am – 9pm weekdays and 4pm – 9pm weekends). Otherwise, send a Facebook message or email.

It’s free and confidential, and you can call as many times as you need.

Find out more about the other services we work with.


By appointment

Blue Mountains

By appointment


By appointment